Last updated: July 03, 2025
AGS LLC, a Delaware limited liability company ("AGS", "us", "our" or "we") has produced this Privacy Policy to explain our practices regarding the gathering, use and sharing of personal information. This Privacy Policy applies to the website www.playags.com, and all related websites, mobile applications, and social media services owned, managed or operated by us, ("Website"), unless otherwise indicated. Where additional detailed information is needed to explain our privacy practices, we may post supplementary privacy notices to describe how personal information is processed. This Privacy Policy does not apply to information collected by us offline or through other means, including on any other website operated by a third party. Please read this Privacy Policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to this Privacy Policy.
We do not collect personally identifiable information about visitors or users unless you create an account on Customer Login or otherwise voluntarily communicate with us about yourself, such as possibly the following: via information requests, online surveys, social media services and other direct communications. We may use personally identifiable information to improve our services and for our general internal business purposes, changes to our Terms of Service or this Privacy Policy, to transmit information to you about products and services from us and our affiliated companies, and other matters relevant to the Website and/or the information collected.
We reserve the right to gather non-personal information and to perform statistical and other analyses of users' behavior and characteristics in order to measure interest in and use of the various areas of the Website. We may provide aggregated data from these sources to third parties for purposes of research and evaluation.
We may share your information, whether individually or in the aggregate, with our subsidiaries, parent companies and affiliates, and in certain cases with selected outside third parties for marketing or promotional purposes, or to improve the products or services offered by us and our subsidiaries and affiliates.
When and if we provide personal information to unaffiliated third parties to enable them to perform services for us, we may possibly require them to exercise reasonable care to protect your personal information and may possibly restrict the use of your personal information to the purposes for which it was provided to them. If you do not want us to share your personal information with unaffiliated third parties for their marketing purposes, you may opt-out of such sharing by notifying us in accordance with the "Opt-Out" section located below.
If we or one of our subsidiaries, affiliates or partners is acquired by or merges with another company, the assets of the respective entity, including personal information, may be transferred to the new company.
Although you may request to opt out of sharing personal information with third parties for marketing purposes (see Opt Out section below), we may still disclose personal information to third parties in our sole discretion in the following situations:
Non-personal information (for example, domain names or e-mail and IP addresses) and data may be automatically collected through the standard operation of our internet servers or at our discretion through the use of "cookies." "Cookies" are small text files we can use to recognize repeat visitors, facilitate a visitor's ongoing access to and use of the website, track usage behavior and compile aggregate data that can allow content and speed of access improvements and targeted offers. Generally, cookies work by assigning a unique number to the visitor that has no meaning outside the assigning website. If you do not want information collected through the use of cookies, most internet browsers provide a function to deny or accept the cookie feature. If you disallow cookies, however, certain features of our Website and other digital services may not work for you.
We may also use other standard Internet technologies, such as flash technologies, Google Analytics, web beacons or pixel tags, and other similar technologies, to deliver or communicate with cookies and track your use of our Websites or related digital services. For example, we may include web beacons in e-mail messages or newsletters to determine whether messages have been opened and acted upon. The information obtained with such technology enables us to customize the services offered and measure the overall effectiveness of our online content, advertising campaigns, and the products and services we offer.
The information we collect automatically is statistical data and does not include personal information, but we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to:
We may have links to outside websites. The following is considered an outside website: careers.playags.com and newsroom.playags.com. By accessing another website from our Websites, you hereby release us from any and all liability for your use of such link and website. We are not responsible for the content that appears on these other websites. We have no control over the content of outside websites. Once you access another website, be aware that we are not responsible for the privacy practices of such other websites. You should always use extreme caution when disclosing private information to such websites. We encourage you to look for and review the privacy policy of each and every website that you visit through a link or advertisement. This Privacy Policy applies only to information collected by us and our subsidiaries and affiliates, unless otherwise indicated. In the case of any digital "just for fun", gambling casino games we offer, this privacy policy will apply regardless of the platform or site where the games actually are hosted or played.
We have in place certain commercially reasonable technological and procedural security measures in an attempt to protect and safeguard the security of the personal information provided by our users. Despite these efforts, please understand that no system is perfect or can guarantee that unauthorized access or theft of data might not occur. For any features or services that require a login or password, it is important for you to protect against unauthorized access to your password and your device.
The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.
This website is intended only for users over the age of 21. Please do not use this Website if you are under the age of 21. By using the Website or creating an account on Customer Login, you release us, our subsidiaries, parent companies and affiliates, and the creators of the Website from any and all liability for your use or access to the Website. We do not knowingly or intentionally collect any personally identifiable information from, or market to or target, individuals under the age of 21. If you believe we might have any information from or about a person under age 21, please contact us in accordance with Section 12 below.
We reserve the right to amend this Privacy Policy at any time, so please review it frequently. We may make non-material changes to the Privacy Policy – i.e., those not affecting how your personally identifiable information is collected, used or disclosed – without special notice other than posing the new policy and its effective date. If we decide to change our Privacy Policy materially, we will post those changes to this Privacy Policy at least 30 days prior to the effective date of the change; in addition, if you have provided us with an email address, we will send you notification of the change to the address you most recently provided to us. We encourage you to keep the email address you provide to us current, and to promptly notify us of any changes to your email address, so that you may receive any notices we send to you regarding material changes to this Privacy Policy. We may also use push notifications or pop ups within the Website to provide notice of any material changes. Continued use after the new Privacy Policy has taken effect constitutes acceptance of and consent to the new Privacy Policy. If you do not agree to the new terms, you should stop using our Website and related services, in which case we may continue to use your personal information in a manner consistent with the policy in effect at the time the information was gathered.
While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:
Usage Data is collected automatically when using the Service.
Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.
We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.
The Company may use Personal Data for the following purposes:
To provide and maintain our Service, including to monitor the usage of our Service.
To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.
To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
To manage Your requests: To attend and manage Your requests to Us.
For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.
For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.
We may share Your personal information in the following situations:
The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.
Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.
Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.
The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.
If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.
Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:
The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.
Detailed Information on the Processing of Your Personal Data
The Service Providers We use may have access to Your Personal Data. These third-party vendors collect, store, use, process and transfer information about Your activity on Our Service in accordance with their Privacy Policies.
We may process Personal Data under the following conditions:
In any case, the Company will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.
The Company undertakes to respect the confidentiality of Your Personal Data and to guarantee You can exercise Your rights.
You have the right under this Privacy Policy, and by law if You are within the EU, to:
You may exercise Your rights of access, rectification, cancellation and opposition by contacting Us. Please note that we may ask You to verify Your identity before responding to such requests. If You make a request, We will try our best to respond to You as soon as possible.
You have the right to complain to a Data Protection Authority about Our collection and use of Your Personal Data. For more information, if You are in the European Economic Area (EEA), please contact Your local data protection authority in the EEA.
You can access the personal information you submit to us at any time. If you wish to update the personal information you have submitted to us, you may do so by signing into your account on the Website, or by sending an email to marketing@playags.com with your request.
We may use Your Personal Data to contact You with newsletters, marketing or promotional materials and other information that may be of interest to You. You may opt-out of receiving any, or all, of these communications from Us by following the unsubscribe link or instructions provided in any email We send or by contacting Us.
We may use Email Marketing Service Providers to manage and send emails to You.
Mailchimp is an email marketing sending service provided by The Rocket Science Group LLC. For more information on the privacy practices of Mailchimp, please visit their privacy policy: https://mailchimp.com/legal/privacy/
Active Campaign is a third-party email marketing sending service. For more information on the privacy practices of Active Campaign, please visit their privacy policy: https://www.activecampaign.com/legal/privacy-policy
If you wish to opt-out of continuing to receive solicitations from us, or do not want us to continue to share your personal information with our third party business partners and alliances for marketing purposes, please email us with your instructions at marketing@playags.com. Please note that any information previously shared with third parties prior to receipt of your request may result in continued communications from those parties pursuant to their own privacy policies.
If you have a privacy concern or question regarding us or this Privacy Policy and you cannot satisfactorily resolve it through the use of our Website, you should contact us through one of the following methods:
Email: Send an email to legal@playags.com
Postal Mail:
AGS LLC
6775 S. Edmond St, Suite 300
Las Vegas, NV 89118
Attn: Legal
If you link to our Website through any social networking service, such as Facebook, any information you supply (or have supplied) to us becomes subject to the privacy policy of that social network/service. We do not control, and are not responsible for, the privacy practices of such networks or services. You should consult the privacy policy of such networks/services.
Our website is hosted in the United States of America and intended for use in the United States of America. If you access the Website or our other online services from anywhere else, you understand and agree that any information you provide is being furnished to us in the United States of America, subject to applicable United States of America law and this Privacy Policy.
California Civil Code Section § 1798.83 permits users of our Website that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes.
The CCPA provides California residents with specific rights regarding their personal information. If You are a resident of California, You have the following rights:
In order to exercise any of Your rights under the CCPA, and if You are a California resident, You can contact Us:
Only You, or a person registered with the California Secretary of State that You authorize to act on Your behalf, may make a verifiable request related to Your personal information.
Your request to Us must:
We cannot respond to Your request or provide You with the required information if we cannot:
We will disclose and deliver the required information free of charge within 45 days of receiving Your verifiable request. The time period to provide the required information may be extended once by an additional 45 days when reasonable necessary and with prior notice.
Any disclosures We provide will only cover the 12-month period preceding the verifiable request's receipt.
For data portability requests, We will select a format to provide Your personal information that is readily useable and should allow You to transmit the information from one entity to another entity without hindrance.
To make such a request, please send an email to legal@playags.com or write us at: AGS LLC, 6775 S. Edmond St. Suite 300, Las Vegas, NV 89118, Attn: Legal.
You have the right to request the deletion of Your Personal Data, subject to certain exceptions. Once We receive and confirm Your request, We will delete (and direct Our Service Providers to delete) Your personal information from our records, unless an exception applies. We may deny Your deletion request if retaining the information is necessary for Us or Our Service Providers to:
For purposes of this Privacy Policy, (a) the words "include," "includes" and "including" shall be deemed to be followed by the words "without limitation"; (b) the word "or" is not exclusive (i.e. has the same meaning as and/or); and (c) Singular versions of the defined terms in this Privacy Policy have the same meaning as plural versions and vice versa.
For the purposes of this Privacy Policy:
Account means a unique account created for You to access our Service or parts of our Service.
Affiliate means an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
Application means the software program provided by the Company downloaded by You on any electronic device, named RocketPlay
Business, for the purpose of the CCPA (California Consumer Privacy Act), refers to the Company as the legal entity that collects Consumers' personal information and determines the purposes and means of the processing of Consumers' personal information, or on behalf of which such information is collected and that alone, or jointly with others, determines the purposes and means of the processing of consumers' personal information, that does business in the State of California.
Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to AGSi LLC, 6775 S. Edmond St., Suite 300, Las Vegas NV 89118. For the purpose of the GDPR, the Company is the Data Controller.
Consumer, for the purpose of the CCPA (California Consumer Privacy Act), means a natural person who is a California resident. A resident, as defined in the law, includes (1) every individual who is in the USA for other than a temporary or transitory purpose, and (2) every individual who is domiciled in the USA who is outside the USA for a temporary or transitory purpose.
Country refers to: Nevada, United States
Data Controller, for the purposes of the GDPR (General Data Protection Regulation), refers to the Company as the legal person which alone or jointly with others determines the purposes and means of the processing of Personal Data.
Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
Do Not Track (DNT) is a concept that has been promoted by US regulatory authorities, in particular the U.S. Federal Trade Commission (FTC), for the Internet industry to develop and implement a mechanism for allowing internet users to control the tracking of their online activities across websites.
Personal Data is any information that relates to an identified or identifiable individual. For the purposes for GDPR, Personal Data means any information relating to You such as a name, an identification number, location data, online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity. For the purposes of the CCPA, Personal Data means any information that identifies, relates to, describes or is capable of being associated with, or could reasonably be linked, directly or indirectly, with You.
Sale, for the purpose of the CCPA (California Consumer Privacy Act), means selling, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating orally, in writing, or by electronic or other means, a Consumer's personal information to another business or a third party for monetary or other valuable consideration.
Service refers to the Application.
Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used. For the purpose of the GDPR, Service Providers are considered Data Processors.
Third-party Social Media Service refers to any website or any social network website through which a User can log in or create an account to use the Service.
Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable. Under GDPR (General Data Protection Regulation), You can be referred to as the Data Subject or as the User as you are the individual using the Service.
You may request the deletion of your personal data at any time by contacting us at agsihelp@playags.com or through our in-app support system. After reviewing your identity, we will delete your personal data unless we are required to retain it by law or for legitimate business purposes, such as fraud prevention, legal compliance, or dispute resolution.